Shipping policy

Shipping Policy

La Bodega Online LLC
Effective Date: March 3, 2026
Website: https://www.shoplabodegaonline.com

1. Order Processing Time

All orders are processed within 1–5 business days (excluding weekends and holidays).

Processing time may be extended during:

  • High order volume

  • Promotional events

  • Product launches

  • Supplier delays

  • Holidays

Order processing time is separate from shipping time.

2. Shipping Timeframes

Estimated delivery times vary based on location and fulfillment source.

United States

Estimated delivery: 5–15 business days

International Orders

Estimated delivery: 7–25 business days

Delivery timeframes are estimates only and are not guaranteed.

3. Shipping Carriers

We ship using major carriers which may include:

  • USPS

  • UPS

  • FedEx

  • DHL

  • International logistics partners

Carrier selection is determined at our discretion.

4. Shipping Costs

Shipping rates are calculated at checkout unless a promotional shipping offer is active.

We reserve the right to modify shipping pricing at any time without notice.

5. Tracking Information

Once your order ships, you will receive tracking information via email.

Tracking updates depend on carrier scanning activity and may take several days to appear.

6. Incorrect Shipping Address

Customers are responsible for entering accurate shipping information.

We are not responsible for:

  • Orders shipped to incorrectly entered addresses

  • Lost packages due to incorrect address submission

If an address error is discovered after shipment, we cannot guarantee correction.

Reshipment may require additional payment.

7. Lost, Stolen, or Marked as Delivered Packages

Once tracking confirms delivery, La Bodega Online LLC is not responsible for lost or stolen packages.

If your package is marked “Delivered” but not received:

  • Contact the carrier directly

  • Check with neighbors or building management

We do not issue refunds for packages confirmed delivered by the carrier.

8. Unclaimed or Refused Packages

If a package is:

  • Unclaimed

  • Refused

  • Returned due to failed delivery attempts

The customer may be responsible for:

  • Return shipping fees

  • Restocking fees

  • Original shipping costs

Refunds, if issued, will exclude non-recoverable shipping expenses.

9. Customs, Duties & International Fees

International customers are responsible for:

  • Customs duties

  • Import taxes

  • Brokerage fees

  • VAT or other local charges

We are not responsible for customs delays.

Refusal to pay customs fees does not qualify for a full refund.

10. Shipping Delays & Force Majeure

We are not liable for shipping delays caused by:

  • Carrier disruptions

  • Customs processing

  • Weather events

  • Natural disasters

  • Government restrictions

  • Supply chain interruptions

  • Global events beyond our control

Delivery timelines are estimates only.

11. Multiple Shipments

Orders containing multiple items may ship separately from different fulfillment centers.

You may receive multiple tracking numbers.

12. Fraud Prevention & Signature Requirements

We reserve the right to:

  • Require signature confirmation

  • Delay shipment for fraud verification

  • Cancel high-risk orders

13. Risk of Loss

Risk of loss transfers to the customer upon confirmed delivery by the carrier.

14. Contact Information

For shipping inquiries:

La Bodega Online LLC
Email: support@shoplabodegaonline.com
Website: https://www.shoplabodegaonline.com