Refund policy
Return & Refund Policy
La Bodega Online LLC
We want you to love your purchase. If something isn’t right, we’re here to help.
Returns
We accept returns within 14 days of delivery.
To be eligible:
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Item must be unused
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Item must be in original packaging
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Proof of purchase is required
Non-Returnable Items
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Final sale items
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Gift cards
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Custom or made-to-order items
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Used or worn items
Damaged or Incorrect Items
If your order arrives damaged or incorrect:
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Contact us within 5 days of delivery
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Include your order number and photos
We’ll make it right.
Refunds
Once your return is received and inspected:
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Refunds are issued to your original payment method
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Please allow 5–10 business days for processing
Shipping Costs
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Original shipping costs are non-refundable
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Return shipping is the customer’s responsibility unless the item was incorrect or damaged
Order Issues
If your package is marked as delivered but you didn’t receive it:
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Please contact the carrier first
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Then reach out to us — we’ll do our best to assist
Order Cancellations
Orders can be canceled within 12 hours of purchase.
Exchanges
We currently do not offer direct exchanges.
You may return your item and place a new order.
Start a Return
To request a return, contact:
📧 support@shoplabodegaonline.com
Include:
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Order number
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Reason for return